At Bright Spark Power we are always eager to hear what our customers say. Our team is 100% based in Australia, and working Monday to Friday 8am to 6pm. You can call us during these hours.
If your enquiry is related to an outage or interruption to your service, please contact the distributor for your service area. Your distributor contact details can be found in your customer portal (Login) and on your invoice - see our page what to do in a outage.
Public Holiday Hours - The Bright Spark Power team will be celebrating Australia Day on January 26th
Monday 25 January December - 8am to 6pm
Tuesday 26 January - Closed
Wednesday 27th January onwards normal hours resume
Contact Bright Spark Power
Or use our contact form
Please feel free to submit an enquiry to us, be it a question, compliment or complaint, and we promise to respond within 2 business days.
If your enquiry is to request a callback regarding a new service, please select 'service enquiry' and let us know the best time to call on a weekday between 8am and 6pm - or simply let us know you are keen to speak as soon as possible.