Contact Bright Spark Power

Contact Bright Spark Power about your home or business electricity. We are always eager to hear what our customers say. Our team is 100% based in Australia, and working Monday to Friday 8am to 6pm. You can call us during these hours or leave a message outside of hours to get a call back from one of the Bright Spark Power team. You can check Bright Spark Power home or business electricity rates by entering your address here, or use the form below to send us details.

If your enquiry is related to an outage or interruption to your service, please contact the distributor for your service area. Your distributor contact details can be found in your customer portal (Login) and on your invoice - see our page what to do in a outage.

Frequently Asked Questions
 24 Hour
For quick answers
Phone Support
8:00am to 6:00pm
Mon - Fri (AEST)

Or use our contact form

Please feel free to submit an enquiry to us, be it a question, compliment or complaint, and we promise to respond within 2 business days.

If your enquiry is to request a callback regarding a new service with Bright Spark Power, please select 'service enquiry' and let us know the best time to call on a weekday between 8am and 6pm - or simply let us know you are keen to speak as soon as possible.


Thank you for your enquiry, we will be in touch within 2 business days

Accessibility Services

Interpreter Service
Hearing impaired customers (TTY)